Privacy Policy
What information do we collect about you?
We collect information about you if you email us directly or speak to us on the phone.
The information we collect about you may include; your name, email address, address, phone number, company name, sex, age, your child's name and age plus any information you supply voluntarily.
Why we need your data
We collect information about you fulfil our request, for example if you email or phone us with an order, we use this information to contact you directly, process and manage your order and, if you agree, to email you about other products, services, and information we think may be of interest to you.
We may also contact you directly to follow up on a collection date for your order, the service you have received and user experience we provide.
We do not pass on your personal information to third parties. your data is used only to process your requests. We will take cautionary measure to ensure we do not collect any personal data from you we do not need in order to provide and oversee the above services to you.
How long will we store your data?
If Cheshire Keepsake Company provide any paid for services to you, we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.
Your information that you have opted in for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
Marketing
From time to time we may like to send you updates and information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes please email us at info@cheshirekeepsakecompany.co.uk
We may take photographs of the products we create for you and showcase these on the website and social media if you have consented to this on. These are to show other customers colour combination and finished presentation ideas.
The photos do not contain any customer data, they are just for visual reference.
You can remove the photograph of your product at any time by emailing.
What are your rights?
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address.
Email: info@cheshirekeepsakecompany.co.uk
Address: Cheshire Keepsake Company Ltd, 67 Bridle Road, Woodford, Stockport, SK7 1QN
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.orgor www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:
Email: info@cheshirekeepsakecompany.co.uk
Address: Cheshire Keepsake Company Ltd, 67 Bridle Road, Woodford, Stockport, SK7 1QN
Website Terms
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use.
Little Lane Castings is the trading name of Cheshire Keepsake Company Ltd from 67 Bridle Road, Woodford, Stockport, SK7 1QN.
The term ‘you’ refers to the user or viewer of our website. The term “us” “we” and “our/s” refers to Cheshire Keepsake Company.
The use of this website is subject to the following terms of use:
· The content of the pages of this website is for your general information and use only. It is subject to change without notice.
· Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
· Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
· This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
· All intellectual property rights are and will remain the property of Little Lane Castings.
· All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
· Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
· From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
· Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Website disclaimer
The information contained in this website is for general information purposes only. The information is provided by Cheshire Keepsake Company Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under our control. We have no control over the nature, content and availability of those sites. The inclusion of any links does not imply a recommendation or endorsement of the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, we accept no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Copyright notice
This website and its content is copyright of Cheshire Keepsake Company Ltd. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
· You may print or download to a local hard disk extracts for your personal and non-commercial use only
· You may copy the content to individual third parties for their personal use, but only if you acknowledge this website as the source of the material
· You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
· We will sometimes use photographs of your item(s) as promotional pieces to showcase our work. We sometimes share this with companies we work closely with also. If you do not wish for your items to be used this way then please contact us here. Please note we do not use memorial items in this way under any circumstance.
Copyright © 2024 Cheshire keepsake company - All Rights Reserved.